Mostbet India Support and Customer Service

Live chat is the fastest way to talk to the Mostbet support team. Use it for quick answers and urgent issues.

How to access live chat (Mostbet live support)

• Open the website or app and tap the Chat icon in the bottom corner.
• Log in for account‑specific help. Guest chat handles general questions.
• Pick a topic to route faster: login, KYC, deposits, withdrawals, bonus, bet, technical support.
• Share your registered email/phone only inside the chat. Do not share OTP, PIN, or CVV.

Best use cases

• Login problems, password reset, or two‑step security issues.
• KYC guidance and document upload help.
• Deposit or withdrawal status (UPI, NetBanking, cards, wallets).
• Bet settlement questions and cashout checks.
• Bonus terms, wagering progress, and expiry.
• Urgent technical glitches or a stuck support game round.

Hours, languages, response

• Availability: 24/7.
• Languages: English, Hindi.
• First response: 30–90 seconds in most cases.
• Resolution: 5–15 minutes for common issues; more during major matches.

Tips for faster chat help

• State the issue in one line first. Example: “UPI deposit pending 30 min.”
• Add key details: username, last deposit amount/time, transaction ID, device, app version.
• Attach screenshots of errors or receipts.
• Keep one chat thread per issue. Ask for a ticket ID for follow‑up.

Email suits detailed issues that need records or attachments. It is also useful when you need a paper trail.

How to send an effective email

• Use the website/app Support section and choose Email, or use the official support email shown in the footer.
• Send from your registered email address.
• Subject line: keep it specific. Example: “KYC – PAN upload failed – Android 13.”
• Include: full name, username, registered phone, brief summary, steps tried, device/OS, network, and screenshots/PDFs.

Best use cases

• KYC verification and document review.
• Payment disputes or missing balance after a successful UPI/IMPS.
• Responsible gaming: limits, time‑outs, or self‑exclusion.
• Dispute escalation for bets or bonuses that need investigation.

Contact details and expectations

• Support email: use the official address displayed on the website/app footer. Only trust addresses ending in @mostbet.*
• Availability: 24/7 queue.
• First reply: 2–12 hours. Complex reviews may take 24–48 hours.

Tips for faster email answers

• One issue per email. Keep a clear subject.
• Number your questions so each gets an answer.
• Attach readable files (PNG/JPG/PDF).
• Include time zone (IST) and timestamps for payments.

Phone can help when a voice call is essential. At this time, no public Mostbet helpline number or free number for India is published.

What to expect

• No helpline number 24 7 is listed on the official website.
• No support number is promoted on social media. Treat any third‑party number as unsafe.
• If a call is required for a case, arrange it through live chat or email and ask for confirmation inside your account inbox.

Best alternatives now

• Use live chat for urgent issues and real‑time troubleshooting.
• Use email for documents and detailed cases.

Safety tips

• Do not share OTP, UPI PIN, or CVV over phone or messaging.
• Never call numbers found in random ads or comments.
• Always start contact from the official website or app Support.

Messaging apps can handle quick checks and general queries. Always start from the official website or app to open verified links for WhatsApp, Telegram, Facebook Messenger, or Twitter/X.

How it works

• Go to Support in the app/website and pick a platform link.
• Start a chat and share your username for lookup if asked.
• For account‑specific actions, agents may move the case to live chat or email for verification.

Best use cases

• Service status, quick updates, simple account questions.
• Follow‑ups when you already have a ticket ID.
• Basic how‑to guidance.

Contact and response

• Use only links launched from the official contact area.
• Typical response: 1–4 hours. Times vary on match days.
• Some platforms are not monitored 24/7.

Tips for effective messaging

• Keep it short: state ticket ID and question.
• Do not share IDs, full card numbers, or documents in DMs.
• If asked for sensitive data, switch to in‑app chat or support email.
• Watch for impersonators; confirm the profile via the website link.

Technical support focuses on errors, failed payments, and app or game issues. Start in live chat and select Technical, or email and mark the subject as Technical.

Issues handled

• Login errors, 2FA problems, or account lockouts.
• Payment failures, duplicate charges, or pending UPI/IMPS.
• App crashes, update errors, or slow loading.
• Game malfunctions, stuck rounds, or bet slips not updating.
• Website not loading on certain networks.

How to reach technical support

• Live chat: choose Technical to route to the Mostbet support team that handles diagnostics.
• Email: send to the official support email and mention Technical Support in the subject.
• Provide transaction IDs, bet IDs, or error codes if shown.

Expected timelines

• First triage in chat: 15–60 minutes.
• Fix or workaround: 1–24 hours for common issues. Complex bugs may need longer.

Tips to speed up resolution

• Add screenshots or screen recordings of the issue.
• Share exact steps to reproduce the error.
• Include device model, OS version, app version, browser, and network (Jio/Airtel/Vi).
• For payments: attach bank/UPI proof, time, and reference number.
• Keep one ticket open per problem to avoid delays.

VIP and high‑tier players can access priority queues and a dedicated manager where available.

Access and eligibility

• Priority access appears inside the account for qualified players.
• To join higher tiers, check your account Offers or ask in live chat about current criteria.

How VIP support works

• Priority live chat queue and faster routing.
• Dedicated manager contact inside the app inbox or verified email domain only.
• Help for high‑value withdrawals, bet reviews, and account consultations.

Expected response times

• Priority chat pickup: under 2 minutes in most cases.
• Manager email replies: 1–3 hours, depending on case complexity.

Tips to get the most from VIP

• Keep notifications on for manager messages.
• Confirm manager identity inside your account before sharing details.
• Use one channel per issue to keep the history clean.

Quick checklist before you contact Mostbet customer service

• Have your username, registered email/phone, and recent transaction details ready.
• Prepare KYC documents: PAN, Aadhaar, and a recent bank statement if needed.
• Never share OTP, UPI PIN, or full card data.
• Start from the official website or app only.
• Ask for a ticket ID so you can track the answer.

Need fast help now? Open live chat for Mostbet customer support or send an email from the Support area. The Mostbet support team will guide you to the next step.